Withdrawal
🔄 How it works – Step by Step:
- Start your return – Click the button below to begin the return request.
- Fill in the return form – Use the same email address you used for your order — this helps us find it faster.
- Receive your return label – We’ll email you a prepaid return label with instructions for the carrier.
- Prepare your item – Pack the product securely. Please include all parts, accessories, and original packaging if possible.
- Send it back – Follow the instructions you’ll receive via email. You’ll either receive a return label or be guided on how to ship it.
- Refund – Once we receive and inspect the return, we’ll process your refund within a few days — usually back to your original payment method.
Need to return something?
👉 Start your return request here.
📦 Important:
- Products must be unused and in original condition.
- Some return shipping costs may apply depending on your location.
- Custom or hygiene-sensitive products (e.g. opened mats or wearables) may not be returnable.